John | Customer Service
Based in Detroit, Michigan, U.S.A., John took the Becoming a Proofreader course in 2019 and proofreads and edits with Proofed along with working in sales and customer service part time here at Proofreading Academy. He very much enjoys speaking with customers and potential customers all over the world to describe the course as well as what it’s like to be a professional proofreader.
John is also attending school in pursuit of a new career as a freelance court reporter and also works part time as a freelance transcriptionist. He received a bachelor’s degree in English at Michigan State University and is a certified teacher of English as a foreign language, teaching in Greece and Japan. He also worked for many years with a company that provides representation to Social Security Disability claimants. John enjoys learning foreign languages, long-distance running, cooking, and acting in local theatre productions.
Shannon | Customer Service
Shannon has a bachelor’s degree in Education, majoring in Business Studies, as well as a certificate in Teaching English as a Foreign Language. She is an active scuba diving instructor and loves to teach people about the importance of our oceans. She is a bit of a spreadsheet queen and a problem solver.
Shannon is based in South Africa and has worked in a variety of industries, namely travel, property, entertainment and education. To date, her career has been customer focused with a view to developing long-lasting relationships and loyalty with customers. She enjoys chatting to people and hearing about their stories and lives.
Shannon strives to find the beauty in the world and can often be found covered in paint while completing finger-painted artworks. If she is not painting she is reading a good book or searching for the next travel destination, probably with a bowl of popcorn at her side. She has a weakness for popcorn, and believes it is never too early or late to make a bowl and cover it with salt and vinegar spice!
Mandy | Trainer & Mentor
A few years ago Mandy started writing a blog and discovered a love of words and grammar; this led to her taking a few writing and editing courses and gaining a proofreading qualification. While looking for information on working professionally, she came across the Proofreading Academy course, signed up, loved it, passed, and, in April 2018, started working with Proofed as a professional proofreader. In December 2018 she joined the Proofreading Academy admin team.
Mandy loves reading, running long distances on the trails and in the mountains, and travelling; she has worked in a few countries and now lives in Canada. She has a medical degree and works part-time in healthcare.
Steph | Business Manager
Steph has a BA in Theatre and an MSc in Protected Landscape Management as well as a Certificate in Teaching English as a Foreign Language to Adults. Steph enjoys a healthy, outdoor lifestyle, which is reinforced by her relocation to the rural idyll of the Lake District to strive for a work-life balance after working in busy and noisy places around the globe for 20 years.
Steph has been part of the Proofed team on a part-time basis since 2012 and joined Proofreading Academy in 2017 using her background in major events management to support the administration side of the business. Steph is also a part-time proofreader and has edited several books on travel and community-based natural resource management. She also used to edit and publish a sports magazine. Steph enjoys interacting with people from all over the world and being part of a multi-cultural society whether at home or overseas, most recently during her six-month sabbatical in Ashgabat, Turkmenistan with her 3-year-old daughter.
Chrissy | Assessments & Content
Chrissy is a proofreader, writer and part-time folklorist and storyteller. She has a first-class degree in English Literature and is qualified as a post-compulsory teacher. She has worked for Proofed for several years, initially as a freelance proofreader, then as an admin, and finally working on the content, delivery and tie-in blog of Proofreading Academy.
In her spare time Chrissy likes to write and talk about mythology and folklore. She has had a book of poetry and short stories published, as well as several stories, poems and essays in magazines and anthologies. She gives talks and tells stories at various charity events, clubs and festivals. She also enjoys hanging out with her 8-year-old future rock-star/astronaut daughter, singing showtunes too loudly, watching bad movies and reading good books.
Elisheva | Trainer & Mentor
With a BA in Ancient History and five years of professional experience as a paralegal, Eli’s love of the written word led her to work with Proofed as a freelance proofreader. From there, her role grew into that of an administrator at the company, assisting customers and supporting other freelance proofreaders working with the company. Four years later, Eli is currently posted as a tutor with Proofreading Academy and onboarding new freelancers at Proofed. She thoroughly enjoys helping would-be proofreaders learn the skills necessary to reach their proofreading potential. She also proofreads and copyedits books for various book publishers based in the US and Israel.
Eli is originally from the UK, and she and her family now live by a beach in the north of Israel. Her passion is art, and she draws and paints regularly. She also plays the piano and guitar.